Terms & Service — Eman Collection

Store Name: Eman Collection
Contact Number: 03186650914
Address: 2nd Floor, Zainab Plaza, Main Link Road, Lahore, Pakistan

1. General Information

Welcome to Eman Collection.

By accessing or purchasing from our website, you agree to comply with these Terms & Service. If you do not agree with any part of these terms, please do not use our website or services.

We may update or modify these terms at any time, so please review this page periodically for any changes.

2. Product Information

Our products are offered with a focus on quality and customer satisfaction.

We strive to provide accurate product descriptions and maintain quality standards. However, product colors, designs, and appearance may vary slightly due to photography, lighting, or screen settings.

Eman Collection is not responsible for allergic reactions, fabric sensitivity, or misuse of any product. Customers are advised to read product descriptions carefully before placing an order.

3. Orders & Payments

All prices are listed in Pakistani Rupees (PKR).

We currently accept the following payment methods:

• Cash on Delivery (COD)
• Easypaisa
• JazzCash
• Bank Transfer

Once an order is placed, you may receive a confirmation message or phone call.

We reserve the right to cancel or refuse any order if incorrect information is provided or due to unforeseen circumstances.

4. Shipping & Delivery

We offer delivery across Pakistan.

Estimated delivery time is 2–5 working days, depending on your location.

Please note that delays caused by courier services, weather conditions, or other external factors are beyond our control, and Eman Collection cannot be held responsible for such delays.

5. Returns & Refunds

Please refer to our Return & Refund Policy page for complete details regarding returns, exchanges, and refunds.

📄 Return & Refund Policy – Eman Collection
(Add your policy page link here)

6. Privacy & Data Protection

Your personal information, such as your name, phone number, and delivery address, is collected only for order processing, customer support, and delivery purposes.

We do not sell, rent, or share your personal data with third parties without your consent, except where necessary to fulfill your order (for example, courier or payment services).

For more details, please review our Privacy Policy.

7. Prohibited Uses

You agree not to use our website, services, or products for any unlawful, abusive, or harmful activities, including but not limited to:

• Fraudulent or unauthorized transactions
• Spamming, abusive, or offensive communication
• Attempting to hack, damage, or interfere with our website’s security or operations

Violation of these terms may result in immediate cancellation of orders and/or restriction of access to our services.

8. Limitation of Liability

Eman Collection will not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Product misuse or allergic reactions
• Delivery delays caused by third-party courier services
• Typographical, pricing, or product listing errors on the website

All products are used at the customer's own discretion and risk.

9. Contact Information

For any questions, concerns, or support regarding these Terms & Service, please contact us:

📍 Address: 2nd Floor, Zainab Plaza, Baghbanpura, Main Link Road, Lahore, Pakistan
📞 Phone: 03186650914
📧 Email: cooperkai2838@gmail.com
💬 Instagram / Facebook DM (if applicable)